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Frequently Asked Questions

  • We can undertake anything from small handyman jobs right through to larger refurbishment and renovation projects - take a look at our services page for a comprehensive list of the type of work we regularly take on. 

  • We cover Weymouth, Portland, Dorchester, Poundbury, Puddletown, Bridport and Wool as our main catchment area

     

    This is postcodes DT1, DT2 (part), DT3, DT4, DT5, DT6 (part).

    We are able to visit other locations, please get in touch if you are outside these areas.

    UIL Catchment area.jpg
  • Generally speaking, upon approval of your quotation, and once we have received your non-refundable deposit, we can be available to start within 2-4 weeks. However this does change depending on the size of your job, for example on very small jobs we can sometimes complete them within a week of your initial inquiry.

  • All of our work is covered by a contract, which you sign before we begin any work. This includes our fixed-price quote so there's no hidden charges. Our contract includes a standard set of terms and conditions, which you can read here: Terms & Conditions

  • We can carry out all minor non-notifiable work and like-for-like replacements, however UIL are not qualified electricians and therefore we do not carry out "Part P" electrical work (which includes new electrical circuits, new installations e.g. new set of spot lights, and alterations to circuits in special areas such as kitchens and bathrooms).

  • This is a complex question to answer, as each project is so individual.

    As a guide, most of our smaller jobs such as hanging a picture, putting up shelves, or installing a curtain pole start at £84 (price valid as of 07.01.2025). This is where our handyman service comes into it's own, as the more little jobs you need doing, the better the rate becomes.

     

    Our quotes are comprehensive and include materials, labour - even removal of waste is included in your fixed price. Once we have sent your quote there are no hidden costs, so you know that you won't get added charges later.

  • You can book with us by getting in touch through our website contact page, or by phoning our office on 01305 584459. Alternatively send us a WhatsApp  message or email us at sales@upcycleinteriors.co.uk  with details fo the project, or simply give us a call. We ask for you to send us photos or video of the project when you get in touch so that we can tailor your quote and ensure everything is covered.

  • We have lots of photos of previous work on our projects page, or for more up to date examples you can visit our Facebook page - we regularly share completed work here. 

     

    If you are looking for a particular kind of project example just send us a WhatsApp message and we will happily send you some photos.

  • The team at UIL have many years of experience in construction, carpentry and even architectural design - Director Mark holds a Post Graduate Diploma in Architecture and is also qualified to RIBA Part 2 level.

    Our team at UIL regularly undertake relevant CPD training to ensure we are up-to-date with any skills we require - we love a spot of development in the workplace!

    All customer-facing staff hold current DBS check certificates and some of our qualifications even include dementia training, first aid, manual handling and working at height certificates.

    You can read more about our credentials on our about page or  here: Our Expertise

  • Yes! We hold insurance which covers public liability as well as employer insurance, so should anything go awry while we are working on your project you are fully covered for peace of mind.

  • Yes.


    Upcycle Interiors Ltd has an Upper Tier Waste Licence and provides Waste Transfer Notes for all waste collections.


    Our registration number is CBDU400611

    Beware of people offering cheap "tip runs"! It is a criminal act for someone to be paid to take your rubbish to the "tip" (Household Recycling Centre) and it is punishable with up to a £5k fine and 5 years in prison! When disposing of your construction waste please make sure to find a reputable company who hold an Upper Tier Waste Licence and provide a Waste Transfer Note. Don't forget, if your waste is flytipped you can be held responsible too!


    Further info can be found at -

  • Yes, we are VAT registered effective as of 1st March 2025. Our VAT number is 483072978 and is shown on all of your quotes and invoices. VAT is added at the prevailing rate.

    If you would like to check our registration status you can do so on the GOV.UK website here: https://www.gov.uk/check-uk-vat-number

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